Help & FAQs

For detailed instructions on how to initiate drafting of contract or agreement requird, please refer to the step by step guide provided by clicking here.

For help, please contact us by clicking here.

For detailed instructions on how to book lawyer consulation or legal advisory request, please refer to the step by step guide provided by clicking here.

For help, please contact us by clicking here.

For detailed instructions on how to initiate investigation or research, please refer to the step by step guide provided by clicking here.

For help, please contact us by clicking here.

You can search with keywords to find matching solutions through the search bar given in top section of all pages.

Search results will replace the existing page and load through search bar if you are on a smaller device like smartphone.

To make payment for any of your pending orders, you can either go to your Orders page in My Account and click on Pay button against applicable order or access email sent by us and follow instructions given in it for payment.

You can either add additional or edit your existing Billing Address by clicking here or through your My Account.

To protect your privacy, your Billing Address is only used for invoicing purpose by our automated system and your details are kept masked at our end. Only the details required to initiate your case are visible to backend teams.

To protect your privacy, your Shipping Address is only used for printing labels for the purpose of shipping by our dispatch team. Your details are kept masked at our end for other teams. Only the details required to initiate your case are visible to backend teams.

You can either edit your contact details by clicking here or through your My Account.

Note that your contact details are only used by our system for processing your order and accessed by our team only when a request is made by you for call back. All of your details are kept masked at our end. Only the details required to initiate your case are visible to backend team.

If you had used guest checkout to place your order, you can refer to email alerts regularly sent by us or sign up for a account to view your recent orders.  Make sure that you use the same email address to sign up that you had used while placing your order.

• View Detail of Your Orders.
• Pay for Your Pending Orders.
• Track Progress of Your Orders.
• Cancel or Hold Your Orders.
• Contact Support Desk.
• Access Secure Upload Links.
• Download Files/ Drafts/ Reports.
• View Order Notes of nLex Team.
• View All Email & SMS Messages Sent to You.
• Manage Your Billing & Shipping Addresses.
• Update Your Profile Details.
• Change Your Password.

You can download drafts, reports and any additional material available for your order/ case through either Reports link on Orders page in My Account or from cloud storage by following instructions given in email, SMS & whatsapp notifications sent to you (sent to both Guest Checkout and Registered Accounts).

Note that your order specific downloads like drafts, reports and additional material are available in notes section of your order as well if you have registered for an account.

You can upload reviewed drafts and any supporting material for your order/ case through either customized Online Input Forms or upload to cloud storage by following instructions and links given in email, SMS & whatsapp notifications sent to you (sent to both Guest Checkout and Registered Accounts).

Note that your order specific notifications are available in notes section of your order as well if you have registered for an account.

You can also reply to email, SMS & whatsapp notifications sent to you (sent to both Guest Checkout and Registered Accounts) to contact Support Team.

Note that your order specific notifications are available in notes section of your order as well if you have registered for an account.

Note that your order specific notifications are available in notes section of your order as well if you have registered for an account.

You can also reply to email, SMS & whatsapp notifications sent to you (sent to both Guest Checkout and Registered Accounts) to contact and follow up with Support Team.

Note that your order specific notifications are available in notes section of your order as well if you have registered for an account.

Note that your order specific notifications are available in notes section of your order as well if you have registered for an account.

To protect your privacy, your Dispatch / Shipping Address is only used for printing labels for the purpose of shipping by our dispatch team. Your details are kept masked at our end for other teams in the system. Only the details required to initiate your case are visible to backend teams.

If you had used guest checkout to place your orders, can still view them by signing up here.  Make sure that you use the same email address to sign up that you had used while placing your orders.

You will receive regular Email Messages (All Customers), SMSs & whatsapp (Select Customers Only) notifications from us on order progress and upload/ download links.

You can also see the progress of your case through Communication Notes in your respective Orders in your CRM Account.

To make payment for any pending orders, you can either go to your Orders page in your CRM Account and click on Pay button against applicable order or access email, SMS or whatsapp notifications sent by us and follow instructions given therein for payment.

Your Billing Address is only used for invoicing purpose and if you are not comfortable sharing your details, please note that all of your details are kept masked at our end and only your Order / Case ID, State and Pin Code is visible to teams in the system.

Your Shipping Address is only used by us if hardcopies are requested for dispatch. Please note that all of your user / account details are kept masked at our end and only your Order / Case ID, State and Pin Code is visible to teams in the system.

Note that your contact details are only used by our system for processing your order / case and never accessed by our team unless a request for call back is received from you. All of your details are kept masked at our end and only your Order / Case ID, State and Pin Code is visible to processing teams.

Note that your order specific downloads like drafts, reports and additional material are available in notes section of your order as well if you have registered for an account.

If your order was placed on a weekend or any any National or Gazzeted Holidays, you can cancel your order for full refund before 12:00 pm on subsequent business day.

Note that business days are Monday to Friday excluding any National or Gazzeted Holidays.

No refund is possible after this period. We, however, understand that exceptions need to made in certain circumstances and would do our best to help you. Please contact Support Team in such a scenario after logging into your CRM account through Support Tab.

Printing and handling charges vary for different orders / cases. You will be informed by the support team when hardcopies are requested.

Printing and handling for new / reply of legal notices is nil / free for upto 5 pages.

For more details contact Support Team after logging into your CRM account through Support Tab.

Your can read our Privacy Policy & Data Handling here.

Your Billing Address is only used for invoicing purpose and Shipping Address is accessed by Dispatch Team when a request for hardcopies is received. All of your details are kept masked at our end. Only the details required to initiate your case are visible to backend team.

You can either edit your contact details by clicking here or through your My Account.

Note that your contact details are only used by our system for processing your order and accessed by our team only when a request is made by you for call back. All of your details are kept masked at our end. Only the details required to initiate your case are visible to backend team.